Privacy Policy

Who we are

This Privacy Policy explains how cops.app collects, uses, discloses, and protects information when you use our website, dashboard, APIs, Discord application, bot, and related services.

cops.app helps brands, agencies, and creator-program teams manage creators, campaigns, public social content performance, payout records, integrations, and Discord community operations.

For now, references to cops.app, we, us, or our mean the operator of cops.app. The formal legal entity will be added here before commercial launch.

Information we collect

Account information, including name, email address, authentication provider identifiers, profile details, organization memberships, roles, invitations, and security events.

Workspace information that you or your organization add, including creators, campaigns, social account URLs, tracked videos, notes, assignment records, payout structures, payout statuses, team settings, and integration configuration.

Discord information when you sign in with Discord, install the bot, or link a server, including Discord user IDs, usernames, avatars, guild IDs, guild names, channel IDs, role information, OAuth authorization details, and bot command activity needed to provide the Discord features.

Public and third-party social data, such as creator profile information, public post or video URLs, public metrics, thumbnails, captions, and related performance data from platforms or data providers that you connect or instruct us to use.

Technical information, including IP address, device and browser metadata, request logs, error logs, authentication logs, cookies or similar identifiers, and product usage events needed to operate, secure, debug, and improve the service.

How we use information

We use information to provide and maintain the dashboard, authenticate users, enforce organization access controls, track creator content, calculate analytics, manage payout records, operate Discord login and bot features, send account and invitation emails, and respond to support requests.

We use technical and usage information to monitor reliability, debug errors, prevent abuse, protect accounts and organizations, audit security events, improve product quality, and comply with legal obligations.

We do not sell personal information, and we do not use personal information for cross-context behavioral advertising.

Discord data

The cops.app Discord application supports both account sign-in and bot installation. You may authorize it to sign in, link a Discord identity, install the bot into a server, link that server to a cops.app organization, create or manage onboarding roles and channels, and power creator operations slash commands.

We use Discord data only for the Discord-facing functionality you authorize, related organization access checks, security, support, audit records, and service reliability.

Your use of Discord is also governed by Discord's own terms, developer terms, and privacy policy.

How we share information

We share information with service providers that help us host, authenticate, store, email, monitor, analyze, secure, and operate the service. These providers may process information on our behalf.

We share information with third-party integrations you connect or authorize, including Discord and social data providers, as needed to provide those integration features.

Workspace information is visible to authorized members of the organization that controls that workspace. Organization owners and admins may view, export, modify, or delete workspace data according to their role and product permissions.

We may disclose information if required by law, to protect users or the service, to investigate abuse or security incidents, to enforce agreements, or in connection with a merger, acquisition, financing, reorganization, or sale of assets.

Retention and deletion

We keep information for as long as needed to provide the service, maintain security and audit records, comply with legal obligations, resolve disputes, enforce agreements, and maintain backups.

You can request correction, export, or deletion of personal information by contacting [email protected]. Some information may be retained when required for security, legal, accounting, backup, fraud-prevention, or abuse-prevention purposes.

Organization admins are responsible for managing workspace data and member access inside their organization.

Your rights and choices

Depending on where you live, you may have rights to access, correct, delete, export, restrict, or object to certain processing of your personal information.

You may disconnect integrations, leave organizations, or ask an organization admin to remove workspace information subject to product permissions and legal retention requirements.

To exercise privacy rights, contact [email protected]. We may need to verify your identity or authority before completing a request.

Security and international use

We use administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, or alteration.

No internet service is perfectly secure. You are responsible for keeping your account credentials, OAuth grants, API keys, Discord permissions, and team access secure.

We may process and store information in the United States and other countries where we or our service providers operate.

Children

cops.app is not directed to children under 13 or the minimum age required by local law. Do not use the service if you are not old enough to consent to this policy.

Changes and contact

We may update this policy from time to time. When we make material changes, we will update the date on this page and provide additional notice when appropriate.

Questions or privacy requests can be sent to [email protected].